General Description
Responsible for establishing and managing quality policies at the factory to ensure compliance with the specifications and standards of customers, certifications, legal and corporate. Leads and guides the development and implementation of quality programs. Controls the quality costs and follows quality records, as well as the indicators related with quality. Develops and implements plans, strategies and actions for continuous improvement with lean methodologies, Six Sigma, 5S, Kaizen, etc. Manages and trains employees of the department.
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Responsible for establishing and managing quality policies at the factory to ensure compliance with the specifications and standards of customers, certifications, legal and corporate. Leads and guides the development and implementation of quality programs. Controls the quality costs and follows quality records, as well as the indicators related with quality. Develops and implements plans, strategies and actions for continuous improvement with lean methodologies, Six Sigma, 5S, Kaizen, etc. Manages and trains employees of the department.
Key Accountabilities
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Develop and implement quality and continuous improvement strategies which support the overall business strategy and directly impacts metrics of quality and customer service.- Ensure management and maintenance of the quality inspection and product release programs for incoming and in process materials and components, processes and finished goods.
- Define quality procedures in conjunction with operating staff for the Plant Quality Operating system. Provide direction and support for implementation, audit and maintenance.
- Assure automotive system (IATF-16949) requirements are met, supervise, push and maintain quality system.
- Provide direction and support for Quality Supervisory and Quality Engineering activities.
- Provide periodic summary reports of overall quality systems performance to plant and corporate management.
- Monitor production metrics and performance by gathering relevant data and producing statistical reports to support decision process of continual improvement activities.
- Ensure internal non-compliances are documented in the appropriate system and addressed in timely manner.
- Work collaboratively with the extended team to provide analysis and data used to resolve supplier issue and support containment.
- Establish and monitor effectiveness of systems and strategies which assure customer complaints are effectively addressed and answered in expected time frames.
- Ensure metrics for customer satisfaction regarding Quality and Delivery are established and performance reported to management.
- Drive new methods and technology implementation to assure continuous improvement and improved customer satisfaction.
- Ensure effective communications with customer personnel at divisional and manufacturing locations.
- Meet with customers routinely to ensure customer requirements, level of support and expectations are being met.
- Utilize Talent Management System (TMS) to define/update performance and development objectives in a timely fashion and provide feedback to employees on an ongoing basis.
- Support energy management and saving activities.
Qualifications & Requirements
- Bachelor’s Degree or above in mechanical engineering or related
- 10 plus years of working experience with 8 plus years quality engineering experience
- 5 plus years of management experience
- Demonstrated knowledge of advanced quality planning, inspection equipment and techniques, root cause failure analysis, statistical distributions, assembly processes, machining processes, problem solving, geometric dimensioning and tolerancing, and CAD
- Knowledge of VDA6.3 / IATF16949 automotive quality standards required
- Quality Manager Certification is a plus
- Good spoken and written in English
- Excellent verbal and written communication skills, Chinese and English
- Ability to development employees and provide mentoring
Key Competencies
- Perspective
- Self-Knowledge
- Customer Focus
- Functional / Technical Skills
- Problem Solving
- Decision Quality
- Sizing up People
- Drive for Results
- Interpersonal Savvy
- Process Management
Safety
This position will adhere to Global Star Safety Program, including safety rules, practices and training as outlined in the BorgWarner Safety Policy Manual, which includes the use of equipment, protective devices, or clothing that the employer requires. This individual will work in manners that stress the importance of preventing accidents and illnesses. He/she must take every precaution reasonable in the given circumstance for the protection of themselves and co-workers. In addition, he/she is responsible for reporting all injuries and/or possible dangerous situations, incidents, or occurrences to the immediate supervisor.
Equal Employer Opportunity Statement
BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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